The 101 on handling accidents.

  • Ask if anyone is injured; if yes, call 911 immediately
  • Call the police to make an accident report (reports made at the scene are ideal)
  • Be polite but never admit fault or apologize to anyone
  • Don’t move the vehicles until told to do so by the police (unless you’re in a dangerous spot on the road)
  • Get the names, addresses and telephone numbers of all drivers, passengers and witnesses
  • Exchange insurance information with the other driver(s)
  • Take pictures of the scene, damage to the vehicles and any markings on the road (i.e., skid marks)
  • Don’t exit your car if you’re in a dangerous or high-traffic area
  • Call an ambulance, if necessary
  • Tell the police you are hurt (report even minor pains)
  • Seek medical treatment immediately (The longer you wait to see a doctor, the more difficult it will be to prove that the crash caused the injury)
  • Be specific when describing your injury to medical providers, including when the pain started and how the pain feels
  • Tell medical providers the exact mechanism of your injury (i.e., “I was involved in a rear-end collision today that caused my head to strike the steering wheel.”)
  • Don’t be a hero. If you are feeling pain, get checked out.



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